It’s GOOD to get a lower price, but BAD if it’s not the lowest price with exit flexibility.
Let me explain…
90% of all telecom contracts renew automatically
- without refreshing the prices and terms
- without the client knowing the renewal even happened
So if you’re not paying attention, your contract just renewed with a 3-year old rate and terms that no longer match your needs.
Contracts should NEVER be automatically renewed.
Contracts should be re-negotiated at the end of every term. Rates should be lowered and terms reconfigured — particularly around early termination and quantity under contract.
There are a few of other areas that you can be taken advantage of as well.