Call Accounting
Getting the most from your call accounting activities.Ensuring that your organization is getting the most value from its management systems and data can be a challenging and time-intensive task. And, most call accounting systems are no exception. Here we'll examine the benefits of your company using FTS Call Accounting which involves automatic call data collection, flexible usage pricing, drill-down analysis and reporting on every type of call usage.
From the simple act of collecting raw call usage data, you can control costs, increase productivity and better manage both personnel and resources. In fact, our studies have shown that call abuse and misuse are dramatically reduced when call accounting is implemented and reporting becomes standard practice. But not all tools are of equal value.
How is FTS Call Accounting different?FTS Call Accounting provides you with automatic usage collection and polling, user defined processing and pricing, cost allocation and data drill-down reporting on all usage data generated from any PBX, Centrex, VOIP, calling card, third-party telephone company feed and Wireless platform. Simply stated, all voice, data or wireless devices that produce usage are included within FTS Call Accounting.
In addition, our call accounting process is part of a larger management system - FTS.READ MORE>>
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