Service Order Provisioning
-- fulfill requests efficiently--A superior Service Order Management tool will allow you to control the entire process of procuring and installing services from multiple vendors…from requests for service and approval cycles to network design…from service order placement to order tracking…from installation to contract compliance and SLA enforcement…all with real-time data.
Service Order Provisioning within FTS is customized to your technology and vendor standards. Wizards automate the process for ordering Voice Services, Voice over IP, RIM, Cellular, Data Backbone, LAN and WAN networks and more. FTS uses an audit trail with touch points to vendor, BTN, user, cost center, location, equipment, general ledger and contract. When creating a service order within FTS, the wizards thread all of the associated data together in a quick and efficient process with drop down and click selections.
FTS provides a streamlined approval-based process to control the telecommunications /IT procurement process for installs, moves, adds or changes for all equipment or services.
Value on Investment.- Implement a well-defined, easy-to-follow process for customers to make requests.
- Gain absolute control over the entire process of managing service orders for telecommunications/IT assets and services.
- Generate operating efficiencies and cost savings.
- Achieve accurate accounts of inventory and timely-placed orders.
The all-inclusive nature of FTS provides for a robust service order provisioning system. Linked with Asset Inventory Management, you will always have a thorough and real-time picture of what is owned and used by every individual user in the company as well as what's in-stock. And with the data linked to Invoice Processing & Management and Vendor Bill Reconciliation the system automatically validates vendor bills to service orders and allocate expenses back if the IT group charges-out the expense to the rest of the organization.
Take control. Take action. Contact us today.
Back to Top | Next:Asset Inventory Management
