Call Accounting
-- manage usage activity --This function involves automatic call data collection, flexible usage pricing, comprehensive monitoring, drill-down analysis and reporting on every type of call usage.
FTS Call Accounting will turn raw usage data into valuable management insight so you can generate considerable value and proactive management for your organization, increase productivity and control costs.
Value on Investment.Specifically, with FTS Call Accounting you will:
- Identify unused or abandoned equipment thus eliminating over or under purchasing.
- Analyze present and future trunking facility requirements.
- Provide insightful information for plan comparisons and renegotiating contracts.
- Track incoming calls to identify threatening or harassing callers.
- Monitor call activity to decrease telephone abuse such as unauthorized calls.*
- Detect and eliminate toll fraud through sophisticated alert system.
- Manage productivity of employees by viewing actual telephone activity.*
- Allocate telecommunications costs for budgeting purposes.
*Many employees curtail their own behavior knowing usage is being monitored.
FTS Call Accounting.
This FTS function provides you with automatic usage collection and polling, user defined processing and pricing, cost allocation and data drill-down reporting on all usage data generated from any PBX, Centrex, VOIP, calling card, third-party telephone company feed and wireless platform. Simply stated, all voice, data or wireless devices that produce usage are included within FTS Call Accounting.
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