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Directory Management

A great information source with many uses, FTS provides a telephone directory function suitable for Switchboard personnel to direct calls or for personnel within a 311 Information Center to assist with incoming information inquiries. FTS provides a internet / intranet directory feed to the corporate directory of all designated people with location, site, building, floor, cost center, email address, cell and land line information. FTS provides a traditional paper based telephone directory book. FTS also provides an E911 PSALI feed to emergency services and vendors.