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MEDIA ADVISORY -- INTERVIEW OPPORTUNITY -- Reaction to high cell phone bills

CNW Group
  • Canadians paying highest cell phone bills in the world
  • Errors found on almost every phone bill
  • Millions spent in over-charges to consumers and businesses
  • Canadian cell phone billing complaints skyrocketing

TORONTO, Nov. 1 /CNW/ - Patrick Connolly, the Canadian President of UTR Global, one of North America's leading telecom expense and asset management software and services companies, is available to comment on the flood of complaints about cell phone bills reported last week by Canada's Commissioner for Complaints for Telecommunications Services (CCTS).

The bulk of the complaints were related to billing, misunderstandings about contract obligations and "number portability" — the option to keep your cell phone number when switching carriers. Confusion over contract obligations or company error meant some consumers were being billed by both carriers during the switchover, the report showed.

Patrick Connolly can demonstrate how:

  • Almost every telephone bill is wrong until verified by an audit
  • Canadians are unknowingly overpaying for cell phone service every month
  • Canadians are overpaying for their cell phone services because telecommunications companies are:
    1. Not making the consumer aware of better pricing options
    2. Billing for service that was disconnected
    3. Billing the wrong rate or plan

About UTR Global
Toronto-based UTR Global is one of North America's leading telecom expense and asset management software and services companies. During the past 20 years, UTR Global has saved an estimated $55 million for companies and organizations in Canada and the US.  Three months ago UTR helped the Canadian arm of a global innovation firm with 3,000 employees save $20,000 a month on their telecom costs. It guarantees it can cut a minimum of 10 per cent from a company's monthly phone costs.


For further information:

To speak with Patrick Connolly and receive his news release, please contact:

Katherine Griggs
PUNCH Canada
416-360-6522 ext. 237